Help & Support
Frequently Asked Questions
Please refer to our FAQ page. Order and Payment
Order and Payment
We accept payment by credit or debit card (using Sage secure payment processing), cheque, postal order or through PayPal or Google Checkout.
If you wish to pay by cheque or postal order please checkout using the "Cheques & Postal Orders" option and send us the cheque or postal order made out to "1 Two Kids Limited". Cheques and postal orders must be in GBP.
It is recommended you print off your order details page, at the end of the checkout process, to send with your payment.
Postage and Packaging
 
UK shipping
Postage is charged as a flat cost of £2.00 for all orders.
We use the Royal Mail 1st Class Recorded service for the UK.
Alternatively, we can offer Fedex UK shipping. This is a tracked, signature service which aims to deliver the next working day (for orders placed before 10am).
Fedex UK is charged as a flat cost of £4.95 for all orders.
Republic of Ireland shipping
Postage is charged as a flat cost of £3.00.
Returns Policy
A 7 day inspection period is given on all items sold. If after you have received your item you are not happy please contact us. We will then advise you how to return.
The item must be returned in the same condition it was posted (still in unopened original packaging). Proof of postage must be obtained.
Unfortunately postage costs are not refundable.
Terms and Conditions
Please refer to our terms and condition page. Privacy Policy
Please refer to our privacy policy page. Contact Us
Please use the online contact form to contact us. 
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