Help & Support

Frequently Asked Questions
Please refer to our FAQ page.

Order and Payment
Order and Payment

We accept payment by credit or debit card (securely using SAGEPAY), cheque, postal order or through PayPal or Google Checkout



CHEQUES & POSTAL ORDERS (POUNDS STERLING ONLY) - If you wish to pay by cheque or postal order please checkout using the "Cheques & Postal Orders" option.
It is recommended you print off your order details page, at the end of the checkout process, to send with your payment.

Cheques should be made payable to "1 Two Kids Limited"

Postage and Packaging


UK shipping

Postage is charged as a flat cost of £2.00 for all orders under £50. This is automatically added to the shopping basket at checkout.

For orders over £50, postage and packaging are free of charge.

We use the Royal Mail 1st Class Recorded service for the UK.

Overseas shipping (Europe only)

Postage is charged as a flat cost of £3.00 for all orders under £50. This is automatically added to the shopping basket at checkout.

For orders over £50, postage and packaging are free of charge.

We use Airmail for European addresses.

Returns Policy
A 7 day inspection period is given on all items sold. If after you have received your item you are not happy please contact us. We will then advise you how to return.
The item must be returned in the same condition it was posted (still in unopened original packaging). Proof of postage must be obtained.
Unfortunately postage costs are not refundable.

Terms and Conditions
Please refer to our terms and condition page.

Privacy Policy
Please refer to our privacy policy page.

Contact Us
Please use the online contact form to contact us.